Thank you for taking the time to share your feedback. I'm sorry to hear that the swimsuit did not fit as expected, especially since you've worn the same band size in bras and swimwear for many years.
We understand how frustrating it can be when a suit doesn't provide the support and comfort you were expecting. Based on your description, it sounds like the band is fitting looser than anticipated, which can affect both the positioning of the underwire and the overall level of support.
While we strive for consistent sizing, fit can vary between brands and even between different styles within the same brand due to differences in design, fabric, construction, and support features. Because of these variations, the size that works perfectly in one swimsuit or bra may fit differently in another style.
We'd be happy to provide a personalized fit consultation to help determine whether a different size or style may offer the fit and support you're looking for. If you're interested, please send us your current bra size, the size you ordered, and one of our fit specialists can make some recommendations based off the information provided.
We completely understand your hesitation to spend additional time and effort trying to find the right fit, and we appreciate your honest feedback. Your comments help us improve our products and fit guidance, and we're sorry this experience did not meet your expectations.
If you'd like assistance, we're here to help.