Question 1

How can I track my order?

Accepted Answer

Once your order is shipped, you will be sent an email confirmation with your tracking number and link to track your order.

You may also track your order and return status at Track My Order by entering your order number and zip code for US orders only. You do not need to be a member to track your order.

Question 2

How can a bra fit expert help me?

Accepted Answer

Our certified Bra Fit Experts are professionally trained to assess your bra concerns, find you the right size through a complimentary, personalized over-the-phone bra fitting and help point you to the perfect styles for your body and your life. Call us Monday-Wednesday 8:30am-8:00pm EST and Thursday-Saturday 8:30am-5:00pm EST at 1.877.728.9272 (select option 4).

Question 3

What are my payment options?

Accepted Answer

Online, we accept Visa, MasterCard, American Express, Discover, Apple Pay, Visa Checkout, Shop Pay, Google Pay, Amazon Pay and Afterpay. You can also place an order over the phone with Customer Service (877.728.9272, option 1) Monday-Wednesday 8:30am-8:00pm EST and Thursday-Saturday 8:30am-5:00pm EST. If you require immediate attention, we recommend using the Chat feature that appears on our website any time there is a Chat agent available to provide assistance.

Question 4

Is gift wrapping available?

Accepted Answer

At this time, we do not offer gift wrapping services, although you may designate your purchase as a gift during checkout. We take great pride in our packaging. Each order is carefully wrapped in delicate tissue and placed inside an unmarked shipping box or shipping envelope. Bare Necessities packing slips for gifts do not contain pricing information. Please be aware that the order confirmation email does contain pricing information for both gift orders and non-gift orders.

Question 5

How much do you charge for shipping?

Accepted Answer

Your shipping options and costs will vary based on your delivery address and package weight. Some states require we collect sales tax on shipping costs. Your actual shipping charges will be reflected at checkout.

Shipping fees are not refundable unless we fail to meet our service level for guaranteed shipping for in-stock items. Weather, natural disasters and other uncontrollable events can interrupt transportation flow, and the delivery of your package might be delayed. We apologize for any inconvenience.

Standard Shipping and USPS Priority Mail are delivered by the local post office. 2-Day, Next Day and Next Day Saturday deliveries are delivered by FedEx. FedEx Home Delivery delivers to homes Tuesday-Saturday. FedEx Ground delivers to businesses Monday-Friday.

*Orders for 2-Day and Next Day deliveries that are placed after 12:00pm ET will leave our warehouse the next business day.

Shipping is available to all 50 United States, P.O. Box addresses, APO/FPO/DPO addresses, U.S. territories (Guam, Puerto Rico, U.S. Virgin Islands) and rural routes. Kindly note that orders to these addresses may be delivered outside of our usual shipping timeframe.

Question 6

What is Bare Necessities' return policy?

Accepted Answer

We want you to love what you’ve found! If you’re not satisfied, please return item(s) within 30 days from purchase date.

We only accept unworn/unwashed merchandise with tags.

Start you return here Return Portal

You will be issued a refund once your return has been dropped off and scanned by FedEx. When we process your return, a fee of $6.95 will be deducted from your return credit.

Returns or exchanges are not accepted on Final Sale items.

Question 7

What are cookies? Does Bare Necessities use them?

Accepted Answer

Simply put, a cookie is a small piece of information that web sites use to remember information about users. Bare Necessities uses two types of cookies to recognize our members. We use transient cookies to provide continuity from page to page. They do not contain any personally identifying information. Bare Necessities uses persistent cookies to identify members after their first visit.

Question 8

Lingerie Styles for Every Body Type

Accepted Answer

Lingerie Sets
It’s nice to have a gorgeous set waiting in your closet to pull out on a special occasion, but many lingerie sets make great everyday wear, too! If you’re dipping into lingerie for the first time, a matching set is a good way to start building your collection. Choosing a high-quality bra and underwear set that fits your body and flatters your shape will make you feel comfortable when you’re wearing next to nothing. A well-tailored lingerie set can shift your perspective, even if you’re the only one who sees it!
Styling Tip: Wearing a bralette or lace bra under a drop armhole tank is a fun way to show off a bit of your favorite lingerie.

Babydolls & Chemises
While babydolls and chemises both look like short nightgowns, there are subtle differences. Chemises usually fit snugly and skim the body, hitting around mid-thigh. Babydolls have a looser fit, a shorter hemline and often have cups for extra chest support. Both babydolls and chemises play up your bust and hips and draw attention to your waist. In the bedroom, you can layer these pieces over a bra and panties for a new spin on the lingerie you already have in your closet.
Styling Tip: Depending on the color and length, some chemises can also pull double duty as a slip you can leave the house in.

Bodysuits & Teddies
As a one-piece swimsuit is to a bikini, the bodysuit is to the bra-and-panties set. Some bodysuits can be paired with pants or skirts as a top that never needs to be tucked in; the racier ones are a fun alternative to lingerie sets with multiple pieces. Bodysuits offer some shaping and smoothing, as well as breast support. The material can range from lace to sheer to everything in between, so you’ll be able to find something as cute as it is comfortable.

Teddies are another one-and-done piece of lingerie; unlike bodysuits, they’re meant to stay in the bedroom. Many teddies offer plunging necklines or come in sensual material like lace. Coverage, cuts and closures can vary, but all teddies are meant to move with the body, making you feel comfortable and beautiful at the same time.
Styling Tip: Both teddies and bodysuits can be easily paired with a pair of jeans or a skirt. Try layering with a denim jacket, blazer or bomber for a little extra coverage.

Sexy Bras
Whether you’re looking for a sweet bralette to layer under a tank top or a sexy push-up bra to accentuate your bust, a well-fitted and well-made bra is a must. A plunge bra, with a low center gore that won’t show under button-downs or low necklines, is always a good investment. Strapless or convertible bras are perfect for wearing under blouses or dresses that would otherwise show. Finally, the classic T-shirt bra is wardrobe staple, with its comfortable fit and invisibility under tight-fitting clothes.
Styling Tip: Try layering a basic black bra under a loose, transparent top. It’s a cool, easy-breezy way to make a fashion statement.

Corsets & Bustiers
This classic piece of lingerie creates a classically feminine silhouette. If you love the look and aesthetic of a corset but want less boning and cinching, a bustier is a perfect alternative that doesn’t sacrifice style for comfort.
Styling Tip: When you want to use a corset as outerwear, try contrasting its fitted nature by layering it over a flowy blouse or dress or under a blazer. This lets you show off that iconic shape with a little more coverage.

Plus Size Lingerie
Everyone deserves to feel beautiful and sexy in their own body, and lingerie that fits well can help you look and feel your best. “Plus-size” and “sexy” aren’t mutually exclusive. Stunning bras, panties and lingerie sets designed for women of all sizes, shapes and sensibilities. There’s nothing better than feeling confident and beautiful in the skin you’re in and finding lingerie that fits your personal style while flattering your body is one surefire way to make you feel totally gorgeous.
Styling Tip: If you’re not sure what color to choose, going with hosiery that’s the color of your shoes is always a good bet.

Question 9

About Bare Perks

Accepted Answer

Earn points every time you shop, and redeem those points for discounts on future purchases—plus get 500 bonus points when you sign up and spend $100+ on your first purchase!

To learn more and join the program, click here.
To login or view your account, click here.

How it works in three easy steps:

Question 10

When can I use Apple Pay?

Accepted Answer

We accept Apple Pay on compatible devices on U.S. orders. Apple Pay cannot be used to purchase gift certificates, to place orders requiring gift receipts or to place orders shipped to APO/FPO addresses. Orders purchased using Apple Pay cannot redeem gift certificates, vouchers or store credit.

Question 11

When will I be billed?

Accepted Answer

You will be charged for your order at time of purchase, unless Afterpay is used as the payment method. We typically ship in-stock items within 24 hours and shipping takes 5 to 7 business days, excluding holidays to be delivered.

Afterpay orders are billed according to Afterpay’s schedule, which can be viewed on Afterpay.com.

Question 12

Are gift receipts available?

Accepted Answer

Yes! During checkout, you will have an opportunity to designate your order as a gift. Bare Necessities packing slips for gifts serve as gift receipts, as they do not contain pricing information. Please be aware that the order confirmation email does contain pricing information for both gift orders and non-gift orders.

Question 13

When will my order be shipped?

Accepted Answer

We usually ship in-stock items within 3-5 business days, excluding holidays. Select shipping methods ship the same day for in-stock orders placed by 12:00pm ET.

Orders for 2-Day and Next Day deliveries that are placed after 12:00pm ET will leave our warehouse the next business day.

Shipping is available to all 50 United States, P.O. Box addresses, APO/FPO/DPO addresses, U.S. territories (Guam, Puerto Rico, U.S. Virgin Islands) and rural routes.

Question 14

Can I modify or cancel an order?

Accepted Answer

Our team works hard to ship your intimates as quickly as possible. That's why we can’t make any changes to your order once we've received it. However, you can request a return or exchange once your order arrives.

Question 15

How do I return using the online customer returns process?

Accepted Answer

Start your return here: Returns Portal

1. Select the items you would like to return or exchange, and follow the prompts.
2. Print your return packing slip and label.
3. Pack the item(s) you wish to return along with the return packing slip in the box.
4. Drop off your package.

Please ensure you enclose the correct item(s) and apply the matching shipping label when making a return. The correct item(s) must be returned to receive a refund.

To ensure timely refunds, each return must be packaged and shipped separately by order. If multiple orders are combined into one return package, it may result in a delay of several weeks in processing your refunds.

Question 16

How to Care for Your Lingerie

Accepted Answer

Treat Any Spots or Stains

It’s natural for stains from make-up, sweat, body oils, skincare products like self-tanner and lotion to show up on your lingerie after wearing it. But when it comes time to wash your lingerie, you’re going to want to treat these stains first before you do anything else.

How to Hand Wash Lingerie

We recommend washing your lingerie by hand as it is a much gentler process than washing your items with a machine.

How to Machine Wash Lingerie

While hand washing is recommended, there are so many instances where it’s not possible. If you machine wash, using cool water and a lingerie bag is strongly suggested. Hot water can damage the material and break down the elastic.

How to Dry and Store Lingerie

Simply hang your garment to dry or lay your lingerie on a flat surface such as a drying rack. If there’s a lot of excess water right after washing and you don’t want that much water to drip, feel free to place your intimates in between two towels and gently press to absorb excess water. Make sure to never use the dryer to dry your lingerie as the high heat will damage your pieces and ruin important features such as fabric elasticity.

Question 17

What are the different tiers?

Accepted Answer

Our three tiers—Bronze, Silver and Gold—are based on the amount you spend within one rolling year.

When you upgrade to a new tier, you will retain that status for one year.

Once the year ends, based on your annual spend you will either stay within same tier or move to the tier you are eligible for.

Question 18

How do I unsubscribe from emails?

Accepted Answer

To unsubscribe from our emails, please follow these steps:

Open the latest email you received from Bare Necessities (newsletter@email.barenecessities.com).
Scroll to the bottom of the email and click on 'Unsubscribe'.
After clicking 'Unsubscribe,' you will be instantly removed from our mailing list. If you still receive emails, please contact our Customer Service team for further assistance.

Question 19

When can I use Afterpay?

Accepted Answer

We accept Afterpay on U.S. orders that are between $1 - $2000. Afterpay cannot be used to purchase gift certificates or backordered items, or to place orders requiring gift receipts. Afterpay cannot be combined with the redemption of gift certificates, vouchers or store credit.

Question 20

Is it safe to use my credit card?

Accepted Answer

Yes, shopping at Bare Necessities is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted to us.

Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well. If your bank does hold you liable for any amount up to $50, Bare Necessities will cover the liability imposed on you, up to $50. Bare Necessities will cover this amount only if the unauthorized use of your credit card occurred at Bare Necessities, as determined by your credit card company, and through no fault of your own. You must notify your card provider, in accordance with the agreement you have with the company, if unauthorized use of your credit or debit card does occur.

Question 21

Who pays for return shipping?

Accepted Answer

If you are returning a purchase, you are responsible for the return shipping. When we process your return, a fee of $6.95 will be deducted from your return credit if you choose to use the printed label through our online customer returns process.

In the event you ship the items back yourself, we cannot be held accountable for returned item packages. Additionally, all final sale items will not be refunded

In the unlikely event that we inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately at 1.877.728.9272 so that we can waive your return shipping fee and initiate a replacement. Your replacement items will ship free of charge.

Question 22

Types of Bras

Accepted Answer

T-Shirt Bras
T-shirt bras are designed to look smooth and invisible, even under a thin cotton tee. Typically, T-shirt bras are seamless, as many have molded cups. Some may feature padding or built-in push-up technology, but by no means is that across the board; go for those if you’re looking for a little extra oomph.
What It Does: The molding, usually a thin layer of foam, is meant to create a perfectly rounded look. What’s more, this layer ensures there will be no nipple show-through.
When To Wear It: T-shirt bras are your everyday go-to. Wear them under pretty much anything for complete body confidence.
Breast Type: Absolutely everyone can wear a T-shirt bra. That's what makes them so popular: the cups sculpt, shape, smooth and contain as needed.
Styling Tip: Since T-shirt bras look all but invisible thanks to the seamless construction, they’re ideal for pairing with form-fitting tops, clingy fabrics and sheer looks.

Push-Up Bras
A push-up bra enhances the look of your chest (specifically, your cleavage) for a fuller, more voluptuous profile.
What It Does: Push-up bras typically rely on padding to lift breasts up and into the center of the chest.
When To Wear It: Try this style with lower-cut tops and cleavage-baring dresses for the ultimate va-va-voom effect.
Breast Type: Women with smaller breasts will appreciate the extra lift, as will women with asymmetrical breasts (so long as the padding is removable).
Styling Tip: Since you’re drawing the eye to your natural assets, you may as well choose a pretty bra that doesn’t shy away from being noticed.

Padded Bras
A padded bra has a little or a lot of filler material inside the cups, depending on your preference. You can find a padded version of pretty much every style of bra.
What It Does: That inner padding, be it thick or thin, boosts the fullness of your bust.
When To Wear It: Every day, if you like. Padding has the added benefit of disguising alert nipples.
Breast Type: Anyone can wear a padded bra. The smaller your breasts, the more you might appreciate one. Of course, even bigger chests can feel a bit deflated now and then; padded bras to the rescue!
Styling Tip: Reach for a padded bra with any top that doesn’t do your chest justice, be it a deep V-neck or a turtleneck.

Balconette Bras
Balconette bras, also known as demi-cup or half-cup bras, reveal the upper half of the breasts.
What It Does: The band, which supports the breasts like a balcony might, pushes your breasts up rather than together towards the center.
When To Wear It: Whenever you want the flattering effect of a demi-cup without added cleavage.
Breast Type: Balconette bras work amazingly well on average to fuller busts. The wide-set straps also sit nicely on broad shoulders.
Styling Tip: A balconette gives an great-looking finish when paired with scoop or sweetheart necklines.

Sexy Bras
What is Considered a Sexy Bra? Everyone’s definition of sexy may differ, but the good news is that there’s a slew of sexy styles to choose from that’ll flatter your figure.
What It Does: With details like straps, lace and peekaboo cutouts, sexy bras demand attention.
When To Wear It: Leave your workaday T-shirt bra in the drawer in favor of a sexy bra when you’re in the mood to be positively worshipped. It can be your little secret all day long or shared with someone who deserves a thrill.
Breast Type: Sexy is for everyone! Take the sensual demi-cup bra, which covers about half of each breast while simultaneously lifting them front and center for some serious cleavage.
Styling Tip: Bonus points for matching panties.

Strapless Bras
A strapless bra is exactly what it sounds like—a bra without straps. These bras differ because they often feature silicone or rubber trim for additional support and to prevent slipping. You can find a slew of strapless bras in longline styles, plunging cuts, push-ups, plus-size options and more.
What It Does: Strapless bras solve wardrobe problems. If bra straps would detract from the look, this style is the way to go.
When To Wear It: Pull out your strapless bra for special occasions or whenever you’re wearing an off-the-shoulder shirt, dress or jumpsuit (or one with thinner straps).
Breast Type: There’s a perfect strapless bra for every pair. If you wear a D-cup bra or above, take extra care when finding the best strapless bra for your body type. Keep an eye out for more generous coverage and cuts, along with rave reviews from other full-busted women.
Styling Tip: It’s best to save your strapless finds for when you specifically need the no-show design. You may find bras with straps more comfortable for the daily grind.

Bralettes
Whether made of soft cotton or sexy lace, the bralette is typically wire-free, with barely any padding. Triangular cups provide minimal lift and a natural look.
What It Does: Very little! Bralettes are best with outfits that don’t call for a lot of support.
When To Wear It: Pull on a bralette when you’re chilling at home, sleeping or running errands.
Breast Type: It used to be true that bralettes were only for small busts, but that’s no longer the case; there are lots of bralettes constructed to accommodate bigger busts.
Styling Tip: The bralette is seriously in vogue at the moment. Try wearing one with a low-cut tank in a contrasting color for maximum impact.

Comfortable Bras
The definition of comfort may vary from woman to woman depending on your breast size and personal preferences, but there are a few characteristics you can look for, especially if your idea of a comfortable bra is something you can Netflix and chill in. Many comfortable bras, for example, are wire-free. However, keep in mind that the look is usually less lifted. Likewise, these styles may be seamless and often have non-molded cups.
What It Does: Comfort has become a fashion trend with staying power, and bras are following suit. So while they still lift and support like you would expect from any bra, they do so with details like no underwires, underwires tucked into padded channels, cushioned straps, longer underbands, and thin and airy fabrics.
When To Wear It: Comfort bras are a given on the weekends, but you can also rock them on a Zoom call or at the office under a top that isn’t too revealing.
Breast Type: Anyone with breasts who appreciates feeling at ease can find a comfort bra to love, from AA to O cups.
Styling Tip: Comfort bras are big on both comfort and style. When it comes to easy wearing, whatever feels best on your body is the right choice.

Bandeau Bras
Bandeau bras are strapless but, unlike their more conventional counterparts, resemble more of a stretchy tube top than two distinct cups. They go on overhead, without any fasteners.
What It Does: Bandeau bras exist for coverage as well as fashion. They impart a natural look, if not lift or a whole lot of support.
When To Wear It: You can wear a bandeau under any strapless shirt or dress. For a design that’s begging to be seen, put one under a top with oversized armholes—or all on its own.
Breast Type: Go bandeau if you’ve got smaller or average-size breasts, as they lack the support a bigger bust needs.
Styling Tip: Bandeau bras are your warmer weather secret weapon. Like a bralette, they may be all you need under a T-shirt, tank or dress on a sunny weekend outing.

Minimizer Bras
Minimizer bras can reduce the look of your chest by up to two inches, providing a flattering silhouette for women with larger breasts. These can be either seamed or seamless but always have underwire to provide the maximum lift.
What It Does: The specially designed cups of a minimizer are made to redistribute the breast tissue from front-and-center to up-and-away for a front-facing profile that projects less.
When To Wear It: Since the straps tend to be wider and the cups fuller, minimizer bras work best under clothing that covers a lot up top. Go with a minimizer under a button-down blouse, turtleneck sweater or clingy shirt.
Breast Type: Rounded breasts that are full top and bottom can use minimizers to their aesthetic advantage.
Styling Tip: Despite what the name would suggest, minimizer bras are great for those who aren’t necessarily looking for a smaller size so much as a more streamlined shape.

Smoothing Bras
If you’ve ever been curious about how to get rid of pesky back bulge, know that the issue may not be wearing the wrong size—the band should always be snug. It’s the design of a smoothing bra that makes all the difference.
What It Does: Thanks to their seamless edges, wider wings and deeper sides, smoothing bras blend lumps, bumps and bulges into oblivion.
When To Wear It: Made for silky fabrics and curve-hugging clothes, smoothing bras are what to wear when there’s a little less left to the imagination. Wear a smoothing bra for a flawless finish anytime your clothing might indicate what’s going on underneath.
Breast Type: Bigger busts fill smoothing bras; what actually matters more is rolls you’d like to conceal a bit more than your usual bra can handle.
Styling Tip: Sleek, modern smoothing bras look more fabulous than functional, so don’t be afraid of yours being seen.

Racerback Bras
Racerbacks are as sporty as they sound, generally featuring a strap that comes up from the back center of the bra that splits into a V-, X- or Y-shape between the shoulder blades to cross over the shoulders on either side of the neck.
What It Does: A racerback will stop annoying strap slippage in its tracks. Many sports bras are also designed with a racerback shape to guarantee they stay put during high impact activities.
When To Wear It: Choose a versatile racerback bra anytime you don’t want to deal with runaway straps but don’t require a full-on strapless bra. And of course racerback sports bras hold court at the gym, where slippage need not derail your workout.
Breast Type: While anyone can wear a racerback, they’re extra useful for bringing together wide-set breasts or securing bigger busts.
Styling Tip: Before you decide on a racerback bra—especially if you have specific tops, blouses or dresses in mind—ensure that the shape is compatible with the clothing.

Sports Bras
Sports bras differ from their everyday counterparts by providing the most support and comfort during all kinds of activities. That support is key to avoiding permanent stretching in the breasts’ connective tissue. Sports bras are usually made from performance fabrics that wick moisture, which prevents rubbing and chafing while you sweat.
What It Does: Encapsulation-style sports bras support each breast individually and give a natural-looking shape. Compression styles, commonly the classic pullover sports bras, press the breasts against your chest. Both stop their figure-eight trajectory while working out.
When To Wear It: If physical fitness is on your to-do list, be it walking in the park or pounding it out in kickboxing class, you should trade up from your usual bra to a sports bra.
Breast Type: There’s a sports bra out there for everyone who works out. Smaller chests can wear compression-style bras; the bigger your breasts, the more you’ll benefit from encapsulation-style sports bras.
Styling Tip: Compression styles can be worn on their own as a top for a sporty-chic look.

Maternity Bras
Maternity bras or nursing bras are designed with fluctuating cup sizes, comfort and functionality top-of-mind.
What It Does: These bras feature drop-down flaps that snap into place for easy feedings. They’re typically thick enough to prevent chafing and absorb a little leaking breastmilk.
When To Wear It: You can start with a maternity bra near the end of your last trimester and wear it through weaning. You may opt to wear one for comfort and support while you’re sleeping as well as during the day.
Breast Type: Any and every nursing mother can find a just-right maternity bra that makes you feel good, mentally and physically; there are near endless styles to pick from.
Styling Tip: Today’s nursing bras are so pretty! Choose one in soft lace, shiny satin or an unexpected color, and try to remember what life used to be like…!

Plus-Size Bras
Available in a wide array of styles, plus-size bras typically have features like wider bands, proportionally larger cups with more coverage and thicker comfort straps.
What It Does: Plus size bras are specifically designed to flatter fuller figures. Design details make the fit better and life easier.
When To Wear It: If you wear plus sizes in clothing, do the same in bras.
Breast Type: These bras are more about body type than breast type. After all, you can wear an A-cup or a B-cup and still require a bigger band.
Styling Tip: Remember that fit is about flattering the individual—whatever style looks and feels best is the right choice for you.

DD+ Support Bras
When you’re well endowed, it’s imperative to find bras that provide lift, coverage and comfort—exactly what DD+ bras do. Expect to find molded and seamed cups in the mix; both can work equally well for fuller cup sizes.
What It Does: Whether they rely on seamed cups or molded, underwires or wire-free, bras specifically designed for bigger busts are ideal for shaping and supporting. To make sure you’ve selected a bra of the right size, check the position of the band. It should be snug and lift the breasts until they’re about midway between your shoulders and elbows. Likewise, the underwire—often employed by larger-breasted women, but by no means required—should completely surround each breast without digging into them, and the cup’s seams should lay flat against each breast.
When To Wear It: You can wear a DD+ support bra every day of the week, or whenever you’re after considerable (yet comfortable!) containment.
Breast Type: DD+ support bras are for big breasts of any shape.
Styling Tip: Because there are so many different styles of bras for women in size DD and up, ensure that whichever you choose—minimizer, balconette, etc.—fits well so it will lay flat under clothing.

Now that you know what’s out there, it’s time to go shopping and treat yourself to some confidence-boosting new bra styles that cater to your body type.

Question 23

Where Can I Purchase a Gift Card?

Accepted Answer

You can easily purchase a Bare Necessities e-Gift Card by clicking here.

Gift cards are available in the following denominations: $10, $25, $50, or $100. You can have them sent to yourself or directly to the recipient.

*All gift card purchases are final sale. Promotional discount codes cannot be applied to gift card purchases. Loyalty members will not earn points when purchasing or using a gift card.

Question 24

Expedited Shipping

Accepted Answer

To ensure same-day shipping, orders using any expedited shipping method must be placed by 12:00 PM EST. Please note that we do not ship orders on Saturdays or Sundays.

Question 25

How can I earn points?

Accepted Answer

There are many ways to earn points! Get 500 points just by joining Bare Perks.

3,000 points by referring a friend.
Refer your friends. After they spend $100+ on their first purchase, you will earn an additional 3,000 points! (Plus your friend will receive a $10 discount on their first purchase.)

Happy birthday! Receive extra points on your special day:
1,500 points for Silver tier.
3,000 points for Bronze tier.
6,000 points for Gold tier.

Click here to see more details.

Question 26

Will I be charged sales tax on my order?

Accepted Answer

Items sold by Bare Necessities are subject to tax when shipped to destinations in: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NY, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY. Any applicable tax will be applied to the price you pay for taxable items, less any and all extra savings.

Question 27

When can I use Visa Checkout?

Accepted Answer

We accept Visa Checkout for U.S. orders. Visa Checkout accounts can use any major credit or debit card to pay for a purchase.

Question 28

Where do I drop off my package?

Accepted Answer

When initiating a return through our returns portal you can choose "Drop Off your Package at FedEx" or "Search locations near a zip code" and a list of accepted drop off locations will populate.

Pack the items in the original packaging or a secure, waterproof package. Cover your address label with your return label and return to your local FedEx drop off location.

Question 29

How do I order by Mail or Fax?

Accepted Answer

We do not accept orders by mail or fax.

Question 30

How to Measure Your Bra Size

Accepted Answer

Find your band size
Wear your favorite unpadded bra (no sports bras or minimizers, please), and take a snug measurement around your ribcage in inches, directly under your bust and level all around.

Write down your band size. If you got an odd number, round up to the next whole number.

Measure Your Bust Size
Take a loose measurement in inches over the fullest part of your bust, keeping the tape level around your body. Ensure that the tape isn't too tight by taking a deep breath in and out.

Write down your bust size. If needed, round up to the nearest inch.

Determine Your Bra Cup Size
Subtract your band size from your bust size. The difference correlates to your cup size. Reference the Bra Size Chart below. Exact sizing and fit may vary by brand Then be sure browse the best bra styles and brands for your bra size.

Speak with a Bra Fit Expert
Our trained experts know how to quickly and easily get you into the best fitting bra.
Call a Bra Fit Expert for help at 877.728.9272, x4 (Monday-Wednesday 8:30am-8:00pm EST and Thursday-Saturday 8:30am-5:00pm EST), or start a live chat for your complimentary, personalized fitting. All you need is a tape measure, your best-fitting bra and ten spare minutes. Prepare to find all new favorites.

For more info on finding your perfect fit, converting bra sizes, and sizing FAQs, click here.

Question 31

How do I redeem points?

Accepted Answer

First, make sure you are logged into your account.
To log in or view your rewards profile, click here.

Once you are eligible, in the 'How to Use Your Points' section, there will be a pink 'Redeem' button under each eligible reward on the rewards page, here.

*Be sure to look out for promotions where you can receive double points to earn rewards faster!

Question 32

How do I place a tax exempt order?

Accepted Answer

Eligible governmental, non-profit, charitable and similar organizations should email all tax-exempt requests to taxexempt@barenecessities.com. Please specify the order number of the Bare Necessities order for which the exemption is requested and include a copy of applicable state or federal exemption certificates. Eligible tax exemptions will be processed by Bare Necessities and tax will be refunded to the original payment method. Bare Necessities does not store the tax-exempt status for any organization. Please email taxexempt@barenecessities.com for each order placed on barenecessities.com.

Bare Necessities does not honor resale exemption certificates, as purchases for resale are against the Bare Necessities Terms of Use.

Question 33

When will I receive my refund?

Accepted Answer

You will be issued a refund once your return has been dropped off and scanned by FedEx. When we process your return, a fee of $6.95 will be deducted from your return credit.

Please allow 5-7 business days for the refund to reflect on your credit card.

Returning items purchased with a credit card: Your credit card or account will be refunded.

Returning items purchased with a voucher or e-Gift Certificate: If your entire order was paid for with a voucher or e-Gift Certificate any refund you request for returned items will be issued as a e-Gift Certificate.

To ensure timely refunds, each return must be packaged and shipped separately by order. If multiple orders are combined into one return package, it may result in a delay of several weeks in processing your refunds.

Question 34

What about my privacy?

Accepted Answer

We are committed to protecting your privacy. We use the information we collect on the site to make shopping on this web site possible and to enhance your overall shopping experience. Click on this link to view our complete Privacy Policy.

Question 35

How long does it take to receive a refund after a return is processed?

Accepted Answer

Once you drop off your package at FedEx, your refund will be processed back to your original payment method as requested.

You’ll receive a confirmation email once the return has been successfully processed. If you have any questions in the meantime, feel free to contact our customer support team.

Submit a Ticket

or

Call us at: +1 877 728 9272

Monday 08:30 AM - 08:00 PM EDT

Tuesday 08:30 AM - 08:00 PM EDT

Wednesday 08:30 AM - 08:00 PM EDT

Thursday 08:30 AM - 05:00 PM EDT

Friday 08:30 AM - 05:00 PM EDT

Saturday 08:30 AM - 05:00 PM EDT

Question 36

How can I submit comments and suggestions?

Accepted Answer

You can send email to info@BareNecessities.com, use our Contact Us Form , or call us at 1.877.728.9272 – our Bra Fit Experts are available to assist you Monday-Wednesday 8:30am-8:00pm EST and Thursday-Saturday 8:30am-5:00pm EST.

For questions about your order, our support team is available Monday-Wednesday 8:30am-8:00pm EST and Thursday-Saturday 8:30am-5:00pm EST.

Question 37

What is your exchange policy?

Accepted Answer

Exchanging an item is easy! Just head to our Return/Exchange Portal to start.

Exchanges must be made within 30 days of purchase.
Items must be unworn, unwashed, and have original tags attached.
You can:
- Do an even exchange for a different size or color, or
- Get store credit to shop again (must be used within 5 days).

Bought your item on sale?
If you're making an even exchange, the sale price will still apply, even if the sale has ended.

Shipping:
Your new item ships after your return is dropped off and scanned by FedEx. No return fee is charged for exchanges.

Final Sale items cannot be exchanged.

Question 38

Bare Necessities in Lutherville, Maryland

Accepted Answer

This site is not operated by or affiliated with Bare Necessities of Lutherville, Maryland. If you wish to shop at Bare Necessities in Lutherville, Maryland, please call (410) 583-1383 or visit necessarysecrets.com.

Question 39

How do I exchange an item?

Accepted Answer

Exchanging an item is easy! Just visit our Return/Exchange Portal to get started.

Exchanges must be initiated within 30 days of the purchase date.

We only accept exchanges on items that are unworn, unwashed, and have the original tags attached.

You can do an even exchange on an item or opt to shop our site using store credit, which must be used within 5 days of issuing the credit.

Purchased your item on sale but sale price is no longer listed? No problem! If you are doing an even exchange, the original sale price will automatically be honored—no action needed.

Your new item will be shipped once your return is dropped off and scanned by FedEx. There is no return fee deducted when processing an exchange.

Exchanges are not accepted on Final Sale items.

Question 40

What is the time frame for making an exchange?

Accepted Answer

Exchanges must be initiated within 30 days of the purchase date.

Question 41

Can I exchange for a different size or color?

Accepted Answer

Yes! You can do an even exchange to update the size and/or color of your item.

Question 42

Can I use the value of my exchange toward a different item?

Accepted Answer

Absolutely! You can opt to shop our site using store credit, which must be used within 5 days of issuing the credit.

Question 43

What if I bought my item on sale, but the sale has ended?

Accepted Answer

No worries! If you're doing an even exchange, the original sale price will automatically be honored—no action needed.

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